GDPR

and cancellation conditions

DATA PROTECTION DECLARATION

Please take the time to read the privacy notice.

Why do we collect information?

The information is collected to facilitate the booking process between the customer and the accommodation provider. To offer you additional services where you consent to such offers and/or to help us improve the process for future use.

For what purposes do we collect information?

– To conduct or support the operation of the booking process

– The process of voluntarily registering a customer to receive our newsletter

– Statistical use of the system for possible improvements

– There is no other use of the information collected, in particular the information is never passed on to third parties without consent

Who has access to some or all of the information collected?

– The accommodation provider with whom your reservation will be made

– The provider of the website and booking form

– Authorised institutions

What access do we guarantee our visitors to the information we collect about them?

– Access to all the information collected is granted at any time upon request.

– If you believe that our website or systems have collected incorrect information or wish to dispute any information, please contact us.

COOKIE TERMS AND CONDITIONS 

What are Cookies?

Cookies are small files that store information in your browser and are commonly used to distinguish individual users. However, a user’s person is not identifiable based on this information.

What we use cookies for:

– To ensure the correct functionality of our site, so that the booking process can be completed with the least possible inconvenience.

– To determine which pages and features visitors use most frequently.

What cookies we use:

The cookies used on our site can be divided into two basic types in terms of their durability. Short-term “session cookies” which are only temporary and remain stored in your browser only until you close your browser, and long-term “persistent cookies” which remain stored on your device for much longer or until you manually delete them (the length of time cookies remain on your device depends on the setting of the cookie itself and your browser settings).

In terms of the function that each cookie performs, cookies can be divided into:

– conversion cookies, which allow us to analyse the performance of different sales channels

– tracking cookies, which in combination with conversion cookies help us analyse the performance of different sales channels

– remarketing cookies, which we use to personalise the content of ads and target them correctly

– analytics, which help us improve the user experience of our website by understanding how users use it

– Essential, which are important for the basic functionality of the site

Some cookies may collect information that is subsequently used by third parties and which, for example, directly supports our advertising activities (“third party cookies”). However, you cannot be identified by this information.

The cookies used by us enable us to improve our website.

If you do not wish to accept cookies, you can adjust your browser settings. The Help function directly in your browser explains how to change these settings. You can also visit www.aboutcookies.org for comprehensive information on how to manage cookies across a wide range of browsers.

Please note that by blocking cookies you may not be able to take full advantage of all the features of this website, in particular using the booking engine to complete your booking.

CANCELLATION POLICY FOR ACCOMMODATION SERVICES

  1. A deposit of 100% of the price of the booked stay is required for the reservation. The reservation is confirmed upon payment of the required deposit.
    If cancellation of the reservation occurs between the time of payment of the deposit and:

    – 30 days before arrival, the cancellation fee is 50% of the deposit paid.

    – 29-15 days before the arrival date, the cancellation fee is 80% of the deposit paid

    – 14 days before the arrival date, the cancellation fee is 100% of the deposit paid

    1. In the event of early termination or interruption of the stay without fault on the part of the operator of the Slovácký dvůr complex, the latter shall not be obliged to refund the price paid for the stay or its pro rata part.
    2. The cancellation fee will not be charged if the stay is cancelled by the operator of Slovácký dvůr.
    3. Cancellation of the stay can be made by the guest and the operator of the Slovácký dvůr only in writing or by e-mail.

    In Ostrožská Nová Ves 3. 1. 2020

    Lukáš Slavík
    General Manager

    Operator:

    Slovácký dvůr s.r.o.
    Nádražní 1010
    687 22 Ostrožská Nová Ves

    GPS: 49°00’42.5 “N 17°26’26.5 “E

    ICKO: 07473451 DIC: CZ07473451 

    ACCOUNT NO.: 7411107402/5500

    IBAN: 7655000000007411107402

    SWIFT: RZBCCZPP

    Contact:

    T: +420 777 303 246
    E: recepce@slovackydvur.cz

 
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